Returns
- We only accept returns within 30 days of the delivery date.
- Products purchased through third-party sellers (e.g., Amazon, Best Buy) are not eligible for returns or refunds through us. Please contact the seller directly.
Non-Defective Returns
- Shipping labels are not provided for non-defective returns.
- Use your preferred shipping carrier and keep a copy of the tracking information for reference.
Defective Products
- If you believe your product is defective, please contact our Technical Support Team at tech@stingersolutions.com.
- For assistance with lost or damaged orders, email customersolutions@stingersolutions.com.
Return Authorization Process
- Fill out the Return Authorization Form below, including your order information and reason for return.
- Ensure the RMA number is clearly labeled on the shipping box. Packages without an RMA may experience processing delays.
- Use the address provided on your Return Authorization Form to send back the product.
Refunds and Exchanges
- Refunds and exchanges are processed within 2 business days of receiving the returned product.
- Once issued, refunds will appear in your bank account within 5 business days, depending on your bank. An email notification will be sent when the refund is processed.
- Refunds/Exchanges only apply to products purchased directly from Stinger’s website.
Need Assistance?
- Contact customersolutions@stingersolutions.com for questions or assistance with your order.
- Reach out to tech@stingersolutions.com for troubleshooting help.
For more details, review our full Refund Policy here.