We have a 30-day easy return policy for all purchases. We ask that you fill out your order information and provide us with a brief reason on the return form. Refunds will be processed once returns are received. You can review our full refund policy here.
Returns and exchanges will only be processed if a form is submitted and the product is returned with the RMA number provided by our Orders Team, labeled on the shipping box.
We have a 30-day easy return policy for all purchases. We ask that you fill out your order information and provide us with a brief reason on the return form. Refunds will be processed once returns are received. You can review our full refund policy here.
Returns and exchanges will only be processed if a form is submitted and the product is returned with the RMA number provided by our Orders Team, labeled on the shipping box.
Shipping Costs
We provide a shipping label for defective products upon your return request at absolutely no cost to you. Non-defective products will not receive a shipping label and the consumer will be responsible for all shipping costs.
Return Condition
Items must be returned in the same condition they were received. If returned items are missing any parts, damaged by the user, or damaged during return shipping you may not be eligible for a refund or your refund may be deducted to cover any loss.
Once a return is received, please allow 7 business days for the processing and refunding of your account. ****If after 7 business days, you haven’t received a refund, first check with your bank or financial institution and credit card company.**** There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at customersolutions@stingersolutions.com.
To read the full Return Policy, please visit our Refund Policies page for more information.
If your item was received damaged or defective, we’ll gladly replace the item at no cost to you. Please contact us using the same Return Request form above. Be sure to include the reason for your exchange. You may be asked to provide a photo or other proof of the damaged or defective product.
Unless otherwise noted below, products sold by Stinger carry a one-year warranty for manufacturer defects. The warranty is for only replacement of the product except where otherwise noted and does not cover installation or other costs associated with replacement or exchange.
****Abuse or misuse of the product voids all warranties.****
Warranty Exceptions
All radio replacement kits must go through our Stinger Tech Support before approving warranty.
Available Monday-Friday 9am-7pm: (800) 477-2267 or support@stingersolutions.com
****Units found to have physical or liquid damage caused by use abuse or improper installation may be void of warrant****
